Skip to content

Return/Exhange Policy

*NOTICE* Please refer to our Covid-19 page for more information regarding your returns, refunds, and exchanges.

 

ALL SALES ARE FINAL. WHY!?

No refunds or exchanges due to our custom made by hand apparel. We keep our quality high, designs detailed & authentic, and prices fair with our ethical & eco-friendly process of printing your one of a kind, custom crafted garment in the U.S. after you order. You always get a brand new, freshly made print & every piece is final sale. 

This includes cancelling your order. The way our process is setup for on-demand printing with our partners, we do not allow cancellations once your order is placed.

 

Wrong Size.

If you order the wrong size, you will have to pay again to get your correct size due to our manufacturing process. Please be sure to double check your sizing & please review your order carefully for sizes & items you want before placing your order. All sales are final from the time you place your order.

 
Don't worry, if by small chance your product arrives damaged or misprinted, notify us at Support@OtakuAction.com with a picture of the issue within 3 business days of receiving your order & we'll replace your product if there was a product damage/misprint issue.